WHERE TO SUBSCRIBE TO MITCH TAILOR NEWSLETTER?
You can sign up for the Mitch Tailor newsletter at the bottom of our home page. You will receive updates on restocks, new products/designs, and events!
WHERE DO YOU SHIP?
Mitch Tailor offers international shipping.
HOW LONG DOES SHIPPING TAKE?
All products are made to order and normally ship within 2 weeks of order. Please allow additional time for shipping.
WHAT FORMS OF PAYMENT DO YOU ACCEPT?
We accept payments via Paypal and any major credit card companies, including Mastercard, American Express and Visa. Mitch Tailor does not accept payment via cash or check upon delivery. Prices listed and transactions are in USD ($).
All payments made on www.MitchTailor.com are secure.
DOES MITCH TAILOR CHARGE SALES TAX OR OTHER FEES?
All orders placed to a New York address will be charged sales tax. Recipients are responsible for any other applicable local taxes and international customs fees that may be charged by their local government.
HOW MANY PRODUCTS ARE AVAILABLE?
Each individual product is handcrafted with great care and expertise to ensure exceptional quality. In order to maintain our high standards of craftsmanship, product availability may be limited. Mitch Tailor products are available only through our online site, and our authorized retailers.
WHAT DOES WARRANTY COVER?
Products which are yellow gold, rose gold or black rhodium plated may wear over time. These products can be re-plated for a surcharge. Please utilize the “Contact” tab on the Mitch Tailor website for more information. The products sold on the Mitch Tailor website are protected by a 1-year (365 day) limited warranty from the date of delivery. Our warranty does not cover any damage resulting from an accident, negligence, improper handling, nor does it apply if there is evidence of any misuse or abuse.
Your Mitch Tailor products should be treated with care.
WHAT IS MITCH TAILOR'S EXCHANGE POLICY?
Since all products are custom made to order, all sales will be final. A product ordered on the Mitch Tailor website cannot be returned for exchange or refund.
WHERE TO GO FOR ADDITIONAL INQUIRIES?
We are committed to providing an outstanding experience with our products and services. If you have any questions, comments, concerns, or you are interested in becoming a retail partner, please utilize our "Contact" page to get in touch with our support team, or email – firstname.lastname@example.org.